Young People
Help and Support

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Disclaimer: We are not responsible for the content of the listed helplines, nor are we affiliated.

Support from National Organisations

Childline

A confidential line for children if they need help or advice.
0800 1111 – 24 hours a day

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The Mix

Age 13 – 25
0808 808 4994  11am to 11pm (free)
Crisis support – text ‘THE MIX’ to 85258

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YoungMinds

Support for children and teens, plus a helpline for parents and guardians.
Telephone: 0808 802 5544

Kooth

A free, confidential online service for ages 11 to 18 (up to their 19th birthday)  

Kooth can be accessed on any mobile, desktop or tablet device and offers a range of services such as unlimited free counselling sessions with trained professionals, moderated forums, self-help materials and a mood journal where they can record their thoughts and feelings.

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Papyrus

If you are having thoughts of suicide or are concerned for a young person who might be you can contact Papyrus HOPELINEUK for confidential support and practical advice.

Call: 0800 068 4141
Text: 07860039967
Email: [email protected]
Opening hours: 9am – midnight every day of the year (Weekends and Bank Holidays included)

Our Suicide Prevention Advisers are ready to support you.

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Ambitious about Autism

Connect, find information and mental health support.

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Fixers

“Young People Using Their Past to Fix the Future”

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Get Connected

Under 25 helpline
0808 808 4994 1 pm to 11 pm
Free text support 80849

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Brook Advisory Service

Free and confidential sexual health and well-being experts.
“Healthy Lives for Young People”

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Bullying UK

Part of Family Lives
www.familylives.org.uk
Helpline 0808 800 2222

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Anna Freud National Centre for Children and Families

Information and short films on mental health services.

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Reading Hack

Books recommended by young people and health experts for self-help.

Charlie Waller

Lots of information, support and training for parents, educators and clinicians helping young people too.

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Students Against Depression

A website by students for students.

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One Space – 25 and under

If you're under 25 and looking for mental health support, One Space is here to direct you straight to what you need.

local support

DORSET

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Connection 24/7 Helpline for Children and Adults

Telephone: 0800 652 0190

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Chat Health

Find Out More

If you are aged 11 – 19 

Text #ChatHealthNHS on 07480 635511 (free) to talk to a School Nurse about anything including mental health, relationships, depression, anxiety, stress, drugs and alcohol, smoking and healthy eating. 

All messages sent are confidential unless there is a concern for a child’s safety.  Chat Health is available Monday to Friday from 8.30am to 4.30pm, including the school holidays but not bank holidays. 

If a young person texts outside these times they will get an automated message about where to go for help.

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Dorset Anti-Bullying Service

Find Out More

Telephone: 07754 296658

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Dorset Mind Your Head

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Provides mental health and education programmes for schools called Dorset Mind Your Head. That supports young people (in and out of school), parents and teachers.

Treads Youth Advice and Information

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Based at Blandford Youth Centre but a useful website and services by telephone 07552724840 and online as well, [email protected]

Provides free, unbiased and non-judgmental advice and support to individuals from the age of 11 to 19 and up to 25 for those with Special Educational Needs. Information, advice and support on almost anything, including: bullying, health and well-being, relationships, sexual health advice and services, family conflict, alcohol and drugs, education and learning, employment and training, counselling, victim support, legal, debt and finance, homelessness, housing and benefits

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You First

Young people’s supported living

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For Over 16 years. First Point Dorset integrated prevention & support is a Housing Health & Wellbeing service. We work with people living within the Dorset Council area and Christchurch. We can work with you for up to 6 months providing you are over 16 years of age and offer a no wrong door approach to support. Tel. 0330 1232550. Weekly sessions at The Hope Project, Shaftesbury.

You Trust 01305 789028 or 01305 213783

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CAMHS - Child and Adolescent Mental Health

Find Out More

Telephone: 01305 762513

REFERRAL from a professional such as a GP, school nurse or other professional needed.

Their website however, lists local services and resources such as local counselling services.

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Relate

Find Out More

Counselling for Young people

Email: [email protected]

Telephone: 01302 380900

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The Discovery Project

13 – 25 years

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A partnership between Dorset HealthCare and Dorset Mental Health Forum combining the expertise of NHS Professionals, the lived experience of Peer Specialists and the voice of Young People to create spaces to explore and share what mental health, recovery, and wellbeing means by looking at what matters to you.  Not a clinical intervention, the Project covers the whole of Dorset with schools, charities, and other organisations.

Discovery Profiles - A chance to discuss what path your discovery journey might take. A Large Programme of Topics - Learning, Exploring and Understanding Mental Health. From Worksheets to Workshops, and everything in between. Discovery Podcasts

YP Community -  Have your say, share your thoughts. This is where young people say what matters most to them.

Rerun

Find Out More

Rerun Dorset Runaways Service,
Office 3,
The Exchange,
Old Market Hill,
Sturminster Newton DT10 1FH.

Outreach and 24 hour emergency phone line for 19 years and under who have run away from home, or who are being forced to leave, or who are at risk if they stay there. Telephone 01258 475487

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Dorset Lavender Farm Project

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Rendevous

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Outreach in Gillingham and Shaftesbury. Based in Sherborne. Young Parents’ support group at Gillingham Youth Club, Cemetery Road (Thursdays from 10-12 noon).

Gillingham Town Council Community Hub base for outreach and film work. Outreach team in and around Hardings Park.

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Mosaic

Find Out More

Help and support in bereavement for children and young people

01258 837071

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Carer Support Dorset

Find Out More

Help for Young Carers

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Future Roots, Rylands Farm, Near Sherborne

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Farm based help and support for young people.

Homestart Dorset

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Support for Young Parents

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The Fuse Project

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The Fuse Project aims to support young people's wellbeing and mental health by building a mentoring relationship and learning new skills through the five steps to wellbeing framework. Mentees aged between 11-18 years old who live in Dorset Council area can access the online version of the project.

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Shaftesbury Youth Club

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Help and Advice as well as activities for ages 9 - 16.

Somerset

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Mindline Somerset 24/7 support line for Children and Adults

Telephone: 0182 327 6892

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Somerset CAMHS

Find Out More

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Rendevous

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The Rendezvous has outreach services to Yeovil and surrounding areas from its base in Sherborne. There is a Learning Programme at the Gateway Centre in Yeovil.

Young Somerset

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Mental Health Support for Young People

Telephone:  01278 722100

Email: [email protected]

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Somerset Big Tent

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The Somerset Big Tent website provides an online space for children and young people and their parents and guardians to know what wellbeing support is available for them in their area. They can navigate the support based on their feelings, type of support, location, age and level of Quality Assurance to ensure that they can discover support options which are suitable for them.

The Somerset Big Tent website also offers a professional area with details of upcoming training events, Wellbeing campaigns and more to support professionals about how best to support children and young people.

Somerset Mental Health Hub

Somerset Mental Health Hub

Find Out More

Separate directory of services for young people can be found here.

Wiltshire

Avon and Wiltshire Mental Health Partnership

Wiltshire 24/7 Response Line

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Advice and support for adults and children in crisis, provided by Avon and Wiltshire Mental Health Partnership NHS Trust.

Telephone: 0800 953 1919

Avon and Wiltshire Mental Health Partnership

Avon and Wilts Mental Health Partnership

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Guide to services for Children and Young People:

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CAMHS (Child and Adolescent Mental Health Services)

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Supporting children and young people with emotional, behavioural and mental health difficulties.

Call 0300 247 00990

Single Point of Access: 01865 903330 (9 am – 5 pm) 01865 901000 (5 pm – 11 pm)

Email: [email protected]

Referral

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WILTSHIRE MIND

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Telephone support 01225 706532 if you are in need of a chat or feeling alone.

Nearest services – Peer Support Groups in Salisbury and Trowbridge. 

Polish (speaking) Counselling in Trowbridge.

Other services elsewhere – young people’s counselling 11+.

Email: [email protected]

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Wiltshire:  Alabare Riverside Sanctuary

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Confidential service for anyone struggling to manage their mental wellbeing (16+)

Call 01722 466680

Email: [email protected]

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Young Carers

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Young Healthwatch Wiltshire

Find Out More

Great directory to download produced by young volunteers.

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Barnardo’s Health Minds Wiltshire

Find Out More

Support, advice and information for young people aged 5-18 including counselling, group work and activities.

An online form is available to refer yourself for counselling.

Family Counselling Trust

Find Out More

Counselling services for children, young people and their families.

Fees based on income.

Email: [email protected]

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Help Counselling

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Free and low-cost counselling for adults and young people in west Wiltshire.

Call: 01225 767459

Email: [email protected]

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Revival Wiltshire

Free confidential counselling and support to male and female (13+) survivors of rape, sexual abuse, or sexual exploitation.

Call: 01225 751568

Email: [email protected]

See urgent and national pages for more help

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