Help and Support
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Disclaimer: We are not responsible for the content of the listed helplines, nor are we affiliated.
Support from National Organisations
A free, confidential online service for ages 11 to 18 (up to their 19th birthday)
Kooth can be accessed on any mobile, desktop or tablet device and offers a range of services such as unlimited free counselling sessions with trained professionals, moderated forums, self-help materials and a mood journal where they can record their thoughts and feelings.
If you are having thoughts of suicide or are concerned for a young person who might be you can contact Papyrus HOPELINEUK for confidential support and practical advice.
Call: 0800 068 4141
Email: [email protected]
Opening hours: 9am – midnight every day of the year (Weekends and Bank Holidays included)
Our Suicide Prevention Advisers are ready to support you.
Connection 24/7 Helpline for Children and Adults
Telephone: 0800 652 0190
If you are aged 11 – 19
Text #ChatHealthNHS on 07480 635511 (free) to talk to a School Nurse about anything including mental health, relationships, depression, anxiety, stress, drugs and alcohol, smoking and healthy eating.
All messages sent are confidential unless there is a concern for a child’s safety. Chat Health is available Monday to Friday from 8.30am to 4.30pm, including the school holidays but not bank holidays.
If a young person texts outside these times they will get an automated message about where to go for help.
Treads Youth Advice and Information
Provides free, unbiased and non-judgmental advice and support to individuals from the age of 11 to 19 and up to 25 for those with Special Educational Needs. Information, advice and support on almost anything, including: bullying, health and well-being, relationships, sexual health advice and services, family conflict, alcohol and drugs, education and learning, employment and training, counselling, victim support, legal, debt and finance, homelessness, housing and benefits
Young people’s supported living
For Over 16 years. First Point Dorset integrated prevention & support is a Housing Health & Wellbeing service. We work with people living within the Dorset Council area and Christchurch. We can work with you for up to 6 months providing you are over 16 years of age and offer a no wrong door approach to support. Tel. 0330 1232550. Weekly sessions at The Hope Project, Shaftesbury.
You Trust 01305 789028 or 01305 213783
CAMHS - Child and Adolescent Mental Health
Telephone: 01305 762513
REFERRAL from a professional such as a GP, school nurse or other professional needed.
Their website however, lists local services and resources such as local counselling services.
The Discovery Project
13 – 25 years
A partnership between Dorset HealthCare and Dorset Mental Health Forum combining the expertise of NHS Professionals, the lived experience of Peer Specialists and the voice of Young People to create spaces to explore and share what mental health, recovery, and wellbeing means by looking at what matters to you. Not a clinical intervention, the Project covers the whole of Dorset with schools, charities, and other organisations.
Discovery Profiles - A chance to discuss what path your discovery journey might take. A Large Programme of Topics - Learning, Exploring and Understanding Mental Health. From Worksheets to Workshops, and everything in between. Discovery Podcasts
YP Community - Have your say, share your thoughts. This is where young people say what matters most to them.
Rerun Dorset Runaways Service,
Old Market Hill,
Sturminster Newton DT10 1FH.
Outreach and 24 hour emergency phone line for 19 years and under who have run away from home, or who are being forced to leave, or who are at risk if they stay there. Telephone 01258 475487
Outreach in Gillingham and Shaftesbury. Based in Sherborne. Young Parents’ support group at Gillingham Youth Club, Cemetery Road (Thursdays from 10-12 noon).
Gillingham Town Council Community Hub base for outreach and film work. Outreach team in and around Hardings Park.
The Fuse Project
The Fuse Project aims to support young people's wellbeing and mental health by building a mentoring relationship and learning new skills through the five steps to wellbeing framework. Mentees aged between 11-18 years old who live in Dorset Council area can access the online version of the project.
Mindline Somerset 24/7 support line for Children and Adults
Telephone: 0182 327 6892
Somerset Big Tent
The Somerset Big Tent website provides an online space for children and young people and their parents and guardians to know what wellbeing support is available for them in their area. They can navigate the support based on their feelings, type of support, location, age and level of Quality Assurance to ensure that they can discover support options which are suitable for them.
The Somerset Big Tent website also offers a professional area with details of upcoming training events, Wellbeing campaigns and more to support professionals about how best to support children and young people.
Barnardo’s Health Minds Wiltshire
Support, advice and information for young people aged 5-18 including counselling, group work and activities.
An online form is available to refer yourself for counselling.