CQC Report – satisfaction with community mental health services is “Poor”

An annual survey from the Care Quality Commission (CQC) has found that satisfaction in community mental health care continues to be poor, with some areas reaching their lowest rating in eight years.

The Community Mental Health Survey, receiving responses of over 17,000 people, revealed that nearly half of community mental health service users reported that their wellbeing had deteriorated due to changes made to their treatment over the Covid-19 pandemic.

The survey results showed this has been especially true for people with more challenging non-psychotic conditions, as well as cognitive impairment and dementia disorders, who reported worse than average experiences compared to those with ‘psychotic disorders’.

Use the link to read the full Mental Health Today report.

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